Studio Apartment
- 1 King-size bed
Aparthotel · Queenstown · Otago
The Lofts Apartments
Self-catering apartments on Shotover Street, a short walk from the lake, restaurants, and the Skyline Gondola.
- Central Shotover Street location
- Self-catering kitchens with washer/dryer
- Ski storage and tour assistance
7.2
Very good
1917 reviews
Booking.com 7.2 · 1917 reviews
About
The Lofts Apartments
The Lofts Apartments sit on Shotover Street, Queenstown's main drag, putting you within easy walking distance of the town's restaurants, bars, and the lakefront. The 3-star aparthotel offers a range of studios and multi-bedroom apartments, each with a kitchen or kitchenette and laundry facilities – a practical base for longer stays or families.
Guest reviews consistently praise the location, describing it as excellent for exploring the town centre, the Skyline Gondola, and Lake Wakatipu. The apartments are noted as well-equipped and spacious, with friendly staff, though some visitors have mentioned service inconsistencies and occasional maintenance issues.
- No smoking on site
- Wi-Fi
- Parking
- No pets allowed
- Security
- Luggage storage
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Excellent central location — Guests consistently rate the position on Shotover Street as a highlight, with many noting it's an easy walk to restaurants, cafes, shops, and the lake.
- Well-equipped apartments — The apartments come with kitchen facilities, including a washer/dryer, which several guests found invaluable for self-catering.
- Handy for transport and tours — Close to public transport, rental car offices, and tourist offices, plus the Skyline Gondola is just a short walk away.
- Friendly, responsive staff — Many guests appreciated the helpful and obliging managers, who went out of their way to assist with requests.
–
Worth weighing
4 to weigh- Value rating below average — Some guests felt the price didn't fully match the experience, with value scoring lower than other categories.
- Service inconsistencies — While many praised the staff, a few guests reported poor customer service and unexpected charges, which detracted from their stay.
- Basic decor in some units — A couple of reviews describe the rooms as 'nicely decorated' but with single beds, which may not suit couples expecting larger beds.
- Limited check-in window — Check-in is only available between 15:00 and 20:00, which might be inconvenient for late arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
One-Bedroom Apartment
- 1 Double bed
Two-Bedroom Apartment
- 2 Single beds
- Shower
- Heating
- Balcony
Three-Bedroom Apartment
- 2 Single beds
- Shower
- Heating
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Non-smoking rooms
- Lift
- Heating
- Cots (on request)
Kitchen & Laundry
- Electric kettle
- Tea and coffee facilities
- Dining table
- Cookware/Kitchen utensils
- Washing machine
- Dryer
- Ironing facilities
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Luggage storage
- Ski storage
Recreation
- Skiing
- Steam room
Room Amenities
- Flat-screen TV
- Sitting area
- Electric blankets
- Carpeted floor
- Garden furniture
- Balcony (in some units)
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.2/10 from 1,917 reviews
Booking.com · 7.2 · 1917 reviews
7.2Verified guest“The apartment was really well equipped – having a washer-dryer made a big difference to my comfort.”
7.2Verified guest“The rooms are modern and generously sized. The central spot is handy for the clubs, late-night food, the lake, town, restaurants, public transport, shops and bars – all close by. Red Rock Bar Cafe is nearby for a coffee.”
7.2Verified guest“The rooms are nicely decorated with single beds. The location is fantastic, very close to restaurants, attractions and casinos, and just as close to cafes and the town centre.”
7.2Verified guest“I had a lovely stay with fine views from my room, which felt like a cosy home away from home. The location was perfect for exploring and the staff were friendly and charming, which made it even better.”
7.2Verified guest“Overall I thought the service was very good.”
7.2Verified guest“The location.”
04 — Location
Getting around Queenstown
The property sits in Queenstown.
Shotover Street: The hotel sits right on this main street, putting shops, restaurants, and the town’s nightlife at your doorstep.
Lake Wakatipu & Queenstown Garden: Guests mention a short walk to the lakefront and Queenstown Garden, ideal for a stroll or a picnic.
Skyline Gondola & Luge: Around a 5-minute walk from the gondola, which leads up to panoramic views and the luge.
61 Shotover Street, Queenstown, Otago, 9300, New Zealand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-20:00
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 22 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 20:00, and check-out is by 10:00.
Is parking available?
Yes, parking is available on site.
Are pets allowed?
No, pets are not allowed.
Do the apartments have laundry facilities?
Yes, each apartment has a washing machine and dryer, as confirmed by guest reviews.
Is Wi-Fi included?
Yes, Wi-Fi is available throughout the property.
The bottom line
A practical, well-located base in Queenstown with self-catering apartments that suit travellers who want to be in the middle of the action. Service can be hit-or-miss and value for money is debated, but the location and facilities are strong draws.
7.2Best for those who prioritise location and self-catering convenience.
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